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News and insights

Technology, market analysis and customer stories about remote assistance, smart glasses and hands-free processes, written by the Wideum team.

Every article here is written by the engineers and the field team who install Remote Eye and Process Eye, so the examples come from real machines, real plants and real service calls. Use the filters above to go straight to technology, market analysis, customer use cases or company news.

moziware-smart-glasses-industry
Technology

Moziware Smart Glasses in Industrial Settings: Main Benefits for 2026

Moziware’s cımō headset is a 155 g, IP66-rated wearable computer built for hands-free data capture and remote collaboration on industrial

vuzix-smart-glass-manufactury-industry
Technology

Vuzix Smart Glasses for Industrial Workspaces: Key Benefits in 2026

Vuzix smart glasses give frontline teams hands-free access to instructions, remote experts and real-time data, which reduces downtime, speeds up

RealWear A connected worker
Technology

AI Smart Glasses in 2026: RealWear, Vuzix, Moziware and Rokid Compared

AI Smart Glasses in 2026: RealWear, Vuzix, Moziware and Rokid Compared AI smart glasses combine a camera, a display or

mobiles for use in hazardous areas
Technology

Remote Atex: remote video assistance in explosive atmospheres

Remote Atex is Remote Eye for explosive atmospheres: live video assistance with AR on ATEX-certified smart glasses and intrinsically safe
smart glasses for industrial use history
Technology

Top Smart Glasses Rejections in 2026: Why Workers and Enterprises Push Back

Workers and enterprises are not rejecting smart glasses because the hardware is weak; they are rejecting them over privacy, unproven

smart glasses technicians
Technology

Remote Support for Hybrid Teams: What Changed in 2026 (And Why Your Tool Needs to Adapt)

Remote support for hybrid teams changed in 2026 because connected worker platforms stopped being pilot projects and became standard infrastructure,

field technicians remote assistance tools
Technology

Remote Support Software Comparison 2026: Which Tool Wins for MSPs on Security, Speed and Cost

Zoho Assist, TeamViewer and Splashtop are the most compared remote support platforms for MSPs in 2026, but no single tool

connected worker smart glasses factory
Technology

Why Your Technicians Avoid Your Remote Support Tool in 2026—And What To Do About It

Technicians avoid remote support tools mainly because those tools force them to stop working to type, tap, or hold a