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Always there

Wideum is a video assistance remote service technology company, innovating in applications for smartphones, tablets and smart glasses.

Our software allows users to execute difficult tasks and operation maintenance with remote assistance, thanks to information sharing between field service operators and support departments.

software video assistance company

Wideum is creating

a future in which people have empowered thanks to our solutions. Your company and your ideas matter to us, we listen to you and help you to improve your business.

Our mission

To protect and enhance industrial business productivity by empowering people in the field with innovative digital technology.

Our vision

Leading the development of solutions for the digitisation of industrial service personnel.

Our values

We care about your company, your productivity and your customers. We are always there with and for you providing the best remote assistance solutions that can facilitate your technicians' every need.


We listen to what you have to say.


We cooperate with each other and with our users.


We are humble, so we value your opinion and experience


We work with optimism, because we tackle our challenges with a can-do attitude


We seek excellence in our products and our services because our customers deserve the best


We are committed to our people, to society, to the planet and to you.


We innovate, never settling for what exists.

We are global

Wideum, headquartered in Barcelona, is a global company with customers and distributors in more than 40 countries. We help them enhance their business with our cutting-edge technology.

Headquarters EU

Parc Tecnològic Nou Barris, Carrer de Marie Curie, 8-14, 08042 Barcelona, Spain.
Telephone: +34 936 07 29 64