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NEWS

News and insights

Technology, market analysis and customer stories about remote assistance, smart glasses and hands-free processes, written by the Wideum team.

Every article here is written by the engineers and the field team who install Remote Eye and Process Eye, so the examples come from real machines, real plants and real service calls. Use the filters above to go straight to technology, market analysis, customer use cases or company news.

Customer use case
Featured

Remote assistance from Wideum powers MAQcenter / Okuma installation

Remote assistance in the installation of CNC machinery in the metal working industry. How do you install a double column turning center from Okuma at a customer in the quickest and most reliable way?

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Customer use case

Remote Eye distribution in Denmark with Innomize

HARDI International A/S is an international group whose basic idea is to meet the user’s requirements for quality products which

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Wideum's news

New corporate identity

It is generally admitted that good branding increases the value of a company, providing employees with a purpose, and customers

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Technology

Customer satisfaction with AR technology

Customer satisfaction is a critical element of overall business success: it doesn’t just impact your business’ bottom line, it also

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Technology

The present of remote service technology

Is smart glass technology here to stay? We think we’ve got the answer to that question. In the realm of

Read more – The present of remote service technology

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