Wideum presents Remote eye at Shipbuilding conference

Wideum joins as a Lead Presentation Partner at Shipbuilding & Lifecycle Tech 4.0 On February 11, Wideum took part in the Shipbuidling & Lifecycle Tech 4.0 event as a Lead Presentation Partner. The main purpose of the presentation was to create awareness of remote service technology for the operational workforce using smart glasses. Our industry […]

3 benefits of ISO 27001 certification

iso27001

3 benefits of ISO 27001 certification ISO 27001 is the only auditable international standard that defines the requirements of an Information Security Management System. An ISMS is a systematic approach which consists of processes, technology and people that helps companies protect and manage all their organisation’s information through effective risk management.  At the heart of ISO 27001 there […]

Top 5 benefits of professional remote support software vs. consumer apps

If you are relatively new to the concept of remote assistance solutions, it is a common misunderstanding to see it as a more expensive version of other remote connection solutions like FaceTime, Microsoft Teams, WhatsApp, Google Meet, and other professional video call software. And…what’s the difference between remote support software on a mobile phone and on […]

Customer satisfaction with AR technology

Customer satisfaction is a critical element of overall business success: it doesn’t just impact your business’ bottom line, it also impacts employee morale and customer retention. About 70% of customers who take their business elsewhere do so because of poor after-sales service and lack of human interaction, according to various studies. Satisfied customers work more […]

The present of remote service technology

Is smart glass technology here to stay? We think we’ve got the answer to that question. In the realm of industrial machinery, understanding when and why a problem occurs has a profound effect on your bottom line. Remote system monitoring provides a consistent solution to track equipment functioning and collect valuable performance data. When a […]