Simultaneous voice Translator & Visual technical assistance

We eliminate linguistic barriers: Speak in your language, naturally. Your interlocutor will receive an accurate voice translation in the language you select. Bidirectional translation with 44 languages available, in Audio and with Subtitles. Supports multiple users, just select your original language and output language.

Monetise your remote aftersales service

Your customers prefer to be served by you, but they go to a nearby supplier for cost and immediacy. Remote video support becomes a new source of revenue and a better technical service for your customers. Visual technical assistance and our professional all-in-one chat platform will improve customer loyalty and generate opportunities to sell spare parts and refurbishment. And it allows you to compete at a lower cost with local service providers.

Read our White Paper: Monetize Remote Assistance and Save on Your After-Sales Service

Reduce your trips and footprint

Specialist technicians are in short supply and you must make the most of their time and knowledge. Save them from travelling. Make it easy for your best technicians to provide video support to your customers and novice technicians from afar.

Calculate CO2 savings by applying remote support:

Improve your technical staff's effectiveness

You need to ensure that maintenance, inspection and assembly work is carried out correctly. Provide step-by-step guidance to local technicians to execute maintenance routines. Gain traceability and efficiency. Connect them to an expert via live remote video assistance and our all-in-one B2B chat to help them solve any problems.

Calculate ROI and savings of remote assistance:

Wideum Solutions S.L. has participated in the ICEX-Next Export Initiation Program and has had the support of ICEX and co-financing from European FEDER Funds. The purpose of this support is to contribute to the international development of the company and its environment.