Remote support &
traceable workflows solutions

Maximize the success of your workforce and customer service with remote support and work compliance software.

They rely on us

Key factors for best performance

Communicate with anyone around the world via a wide range of compatible devices and complete inspections, maintenance processes and resolve problems with ease, knowing that you are operating in a secure environment

User Friendly

Effortless implementation and rapid access

Hands Free

Live video to get your hands working

Multi-device

Smart glasses
phones, tablets
PC, borescope, microscope

Security and privacy

Encrypted communication to provide a secure environment

Multi-language

Any country
8 languages
We are global

System integration

CRM
ERP
CMMS
Salesforce

Our main differences

We care for your business and help you to focus on what really matters. That is why we ensure all your data is safe and that you can communicate with all your customers in all circumstances.

Low data mode


Data reduction in case of poor connection

Security and privacy


Encrypted communication to provide a secure environment

Seamless communication with China

The best connection with Chinese suppliers and customers

Remote support and work compliance software

We keep an Eye on you

We help you to boost your productivity with remote support software and step-by-step workflows. Our products allow full communication between field technicians and experts, and grant efficiency in inspections, maintenance and assembly tasks.

Remote Eye

– Live video remote assistance software

– Connect to a technician online

– Receive support on smart glasses, tablets and phones

– Give support from computers, tablets and phones

Twin Eye

– Live video remote support software

– See-what-I-see

– Work only using smart glasses

– 100% hands-free to focus on what is important

Process Eye

– Step-by-step workflow

– Ensure maintenance and inspection routines

– Create your own procedures

– Compatible with smart glasses and phones

BETA VERSION

Your success, our mission

Our technology is here to help you minimize downtime and misdiagnosis so you get the most at every single moment and maximize your efficiency and profit.

Increase productivity

Quicker help, faster solutions

Avoid travel

No more unnecessary travel

Increase productivity

Quicker help, faster solutions

Avoid travel

No more unnecessary travel

Reduce downtime

Rapid support from experts

Monetize your after-sales service

Remote service as a new source of revenue

Save money

Prevent wrong diagnosis & malfunctions

Full traceability

Get evidence of your work

In numbers

0 %
Time saved in troubleshooting​
0 %
Traceability
0 %
Better diagnosis

“Remote assistance solutions allow us to be more efficient in after-sales service and improve our level of services for our end customers.”

Industries where you can find us

Industrial equipment manufacturers
Oil, Gas and Mining
Manufacturing
Automotive
Naval Industry
Energy and Utilities
Construction & Engineering

Our Partners

Leading manufacturers of smart glasses rely on us

We offer you a great range of smart glasses from the main manufacturers worldwide.

Different options to match your needs

We adapt to your business and present solutions to fit all sizes. You can choose between buying or renting smart glasses with our software installed, or choose only the software.

Your decision, our solution.

Our technical support helps you to know how to use our products and glasses in your company.