Remote support & traceable workflows solutions
Software & Hardware
We help our customers to boost their productivity
Your success, our mission
We help our costumers to boost their productivity with hardware and remote support software and step-by-step workflows.
Our technology is here to help you minimize downtime and misdiagnosis so you get the most at every single moment and maximize your efficiency and profit.
Increase productivity
Quicker help, faster solutions
Avoid travel
No more unnecessary travel
Reduce downtime
Rapid support from experts
Monetize your after-sales service
Remote service as a new source of revenue
Save money
Prevent wrong diagnosis & malfunctions
Full traceability
Get evidence of your work
Remote support and work compliance software
We keep an Eye on you
We help you to boost your productivity with remote support software and step-by-step workflows. Our products allow full communication between field technicians and experts, and grant efficiency in inspections, maintenance and assembly tasks.
Remote Eye
– Live video remote assistance software
– Connect to a technician online
– Receive support on smart glasses, tablets and phones
– Give support from computers, tablets and phones
Twin Eye
– Live video remote support software
– See-what-I-see
– Work only using smart glasses
– 100% hands-free to focus on what is important
Process Eye
– Step-by-step workflow
– Ensure maintenance and inspection routines
– Create your own procedures
– Compatible with smart glasses and phones
BETA VERSION
The benefits of working with Wideum
Our technical support helps you to know how to use our products and glasses in your company.
Low data mode
Data reduction in case of poor connection
Security and privacy
Encrypted communication to provide a secure environment
Seamless communication with China
The best connection with Chinese suppliers and customers
Industries where you can find us
Industrial equipment manufacturers
Oil, Gas and Mining
Manufacturing
Automotive
Naval Industry
Energy and Utilities
Construction & Engineering
We are Value Added Resellers
Leading manufacturers of smart glasses rely on us:
We offer you a great range of smart glasses from the main manufacturers worldwide.
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