Video remote support & traceable workflows solutions

Software & Hardware

We help our customers to boost their productivity

Your success, our mission

We help our customers to boost their productivity with hardware and remote support software and step-by-step workflows.

Our technology is here to help you minimize downtime and misdiagnosis so you get the most at every single moment and maximize your efficiency and profit.

Increase productivity

Quicker help, faster solutions

Avoid travel

No more unnecessary travel

Reduce downtime

Rapid support from experts

Monetize your after-sales service

Remote service as a new source of revenue

Save money

Prevent wrong diagnosis & malfunctions

Full traceability

Get evidence of your work

Remote support and work compliance software

We keep an Eye on you

We help you to boost your productivity with remote support software and step-by-step workflows. Our products allow full communication between field technicians and experts, and grant efficiency in inspections, maintenance and assembly tasks.

Remote assistance

 

Remote assistance

 

Workflow solution

 

BETA VERSION

We are Value Added Resellers

Smart Glasses, Smartphones and Tablets.

The leading manufacturers of smart glasses and rugged mobiles rely on us. We offer you a great range of  devices from the main manufacturers worldwide.

Industries where you can find us

Industrial equipment manufacturers
Oil, Gas and Mining
Manufacturing
Automotive
Naval Industry
Energy and Utilities
Construction & Engineering

The benefits of working with Wideum

You can choose between buying or renting smart glasses with our software installed, or choose only the software.

Our technical support helps you to know how to use our products and glasses in your company.
Because we care for your business and help you to focus on what really matters. 
 
Low data mode


Data reduction in case of poor connection

Security and privacy


Encrypted communication to provide a secure environment

Seamless communication with China

The best connection with Chinese suppliers and customers

In numbers

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Time saved in troubleshooting​
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Travel hours saved
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Traceability
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Better diagnosis