Remote support &
traceable workflows solutions
Maximize the success of your workforce and customer service with remote support and work compliance software.
Maximize the success of your workforce and customer service with remote support and work compliance software.
Communicate with anyone around the world via a wide range of compatible devices and complete inspections, maintenance processes and resolve problems with ease, knowing that you are operating in a secure environment
Effortless implementation and rapid access
Live video to get your hands working
Smart glasses
phones, tablets
PC, borescope, microscope
Encrypted communication to provide a secure environment
Any country
8 languages
We are global
CRM
ERP
CMMS
Salesforce
We care for your business and help you to focus on what really matters. That is why we ensure all your data is safe and that you can communicate with all your customers in all circumstances.
Data reduction in case of poor connection
Encrypted communication to provide a secure environment
The best connection with Chinese suppliers and customers
We help you to boost your productivity with remote support software and step-by-step workflows. Our products allow full communication between field technicians and experts, and grant efficiency in inspections, maintenance and assembly tasks.
– Live video remote assistance software
– Connect to a technician online
– Receive support on smart glasses, tablets and phones
– Give support from computers, tablets and phones
– Live video remote support software
– See-what-I-see
– Work only using smart glasses
– 100% hands-free to focus on what is important
– Step-by-step workflow
– Ensure maintenance and inspection routines
– Create your own procedures
– Compatible with smart glasses and phones
Our technology is here to help you minimize downtime and misdiagnosis so you get the most at every single moment and maximize your efficiency and profit.
Quicker help, faster solutions
No more unnecessary travel
Quicker help, faster solutions
No more unnecessary travel
Rapid support from experts
Remote service as a new source of revenue
Prevent wrong diagnosis & malfunctions
Get evidence of your work
“Remote assistance solutions allow us to be more efficient in after-sales service and improve our level of services for our end customers.”
We offer you a great range of smart glasses from the main manufacturers worldwide.
We adapt to your business and present solutions to fit all sizes. You can choose between buying or renting smart glasses with our software installed, or choose only the software.
Your decision, our solution.
Our technical support helps you to know how to use our products and glasses in your company.
