Lost production, stock-outs, increased production costs and lower revenues are among your biggest concerns.
Our visual assistance solutions provide faster and more efficient diagnosis, traceability of work and direct connection to an expert who helps you get back to production in the shortest possible time.
Your customers prefer to be served by you, but they go to a nearby supplier for cost and immediacy.
Remote video support becomes a new source of revenue and a better technical service for your customers. It will improve customer loyalty and generate opportunities to sell spare parts and refurbishment. And it allows you to compete at a lower cost with local service providers.
Specialist technicians are in short supply and you must make the most of their time and knowledge.
Save them from travelling. Make it easy for your best technicians to provide video support to your customers and novice technicians from afar.
You need to ensure that maintenance, inspection and assembly work is carried out correctly.
Provide step-by-step guidance to local technicians to execute maintenance routines. Gain traceability and efficiency. Connect them to an expert via live remote video assistance to help them solve any problems.
Remote video support software with AI and AR to connect on-site technicians with support departments, running on PCs, mobiles, tablets and smart glasses.Learn More
A remote video assistance software used in smart glasses that allows both the technician and the expert to communicate hands-free to perfectly solve any incident.Learn More
Step-by-step guidance software with AI and AR for error prevention ensures full traceability during any inspection, assembly or maintenance task.Learn More