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Wideum’s assisted reality solutions help manufacturer’s digital transformation projects by improving their workforce’s efficiency.
When the production of your client stops due to machine failure, on-site technicians need immediate support to resume production. Your experts can assist remotely to identify the exact issue and provide guidance to solve it.
Have your technicians remotely view the machine from the perspective of on-site technicians, eliminating the need for costly and unproductive travel. This allows for a more efficient and cost-effective technical team.
Our clients leverage remote support as an additional source of revenue. Ask us how they do it.
Technical Service Director
The best support to your customers is to provide them an after-sales service that is able to solve problems immediately.
Remote video support software with AI and AR to connect on-site technicians with support departments, running on PCs, mobiles, tablets and smart glasses.Learn More
A remote video assistance software used in smart glasses that allows both the technician and the expert to communicate hands-free to perfectly solve any incident.Learn More
Step-by-step guidance software with AI and AR for error prevention ensures full traceability during any inspection, assembly or maintenance task.Learn More