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Wideum’s assisted reality solutions help all players in the automotive industry to improve their workforce’s efficiency with remote assistance and easy-to-follow procedures.
When production stops due to machine failure, on-site technicians need immediate support to resume production. To mitigate unexpected failures and resume production, you can support them with immediate remote expert assistance.
Field technicians do not always have the latest knowledge for machine installation, inspection and maintenance procedures. Remote collaboration tools allow them to learn and be guided by a remote expert, with documents, video or text messages.
Wideum’s solutions enable offsite supervisors to remotely view the plant or car workshop, which eliminates the need for costly travel and unproductive time. Complex car repairs or maintenance are made more efficient by live video conferencing and workflow procedures.
The best support to your customers is to provide them with a field service that is empowered to solve their equipment issues and maintenance
Remote video support software with AI and AR to connect on-site technicians with support departments, running on PCs, mobiles, tablets and smart glasses.Learn More
A remote video assistance software used in smart glasses that allows both the technician and the expert to communicate hands-free to perfectly solve any incident.Learn More
Step-by-step guidance software with AI and AR for error prevention ensures full traceability during any inspection, setup or maintenance task.Learn More