Hands-free, virtual inspections to bridge the knowledge gap.
Local, on-site inspectors can connect with other remote experts in real-time, share photos, video and document events. The expert can then analyze the data and perform quality control using AR-provided digital graphics and visuals, in order to shorten the overall audit periods.
Field technicians do not always have the latest knowledge for machine installation, inspection and maintenance procedures. Remote collaboration tools allow them to address their issues with an expert using the documents, video or text messages provided.
Wideum’s solutions enable offsite supervisors to remotely view the site from a local workers’ perspective, which eliminates the need for costly travel and unproductive time. This means having more efficient and profitable resources at your disposal.
The best support to your customers is to provide them with a field service team that is empowered to solve their equipment and maintenance issues.
A software solution that works on smart glasses, tablets, smartphones and PCs to share information between on-site operators and support departments. It effectively assists users carrying out difficult tasks and operations maintenance, having real-time data at hand, while keeping a close look at the situation, remotely.Learn More
A video remote support software to be used on smart glasses that allows both the technician and the expert to communicate hands-free to perfectly solve any incident. All you need are two smart glasses before connecting to an expert on a video remote call to resolve any situation or for mentoring purposes.Learn More
A step-by-step support software for the prevention of errors and that ensures full efficacy during any inspection, assembly or maintenance task. Your field technicians simply follow the instructions, previously designed on a PC, on their smart glasses, phones or tablets to get things done and increase their productivity.Learn More