Hands-free virtual inspections to bridge the knowledge gap.
Local, on-site inspectors can connect with other remote experts in real-time, share photos, video and document events. It uses our Artificial Intelligence engine with image recognition to verify the correct execution of the most critical steps of a task.
Field technicians do not always have the latest knowledge for machine installation, inspection and maintenance procedures. Remote collaboration tools allow them to address their issues with an expert using the documents, video or text messages provided.
Wideum’s solutions enable offsite supervisors to remotely view the site from a local workers’ perspective, which eliminates the need for costly travel and unproductive time. This means having more efficient and profitable resources at your disposal.
The best support for your customers is to provide them with a field service team that is trained to solve their equipment and maintenance problems.
Remote video support software with AI and AR to connect on-site technicians with support departments, running on PCs, mobiles, tablets and smart glasses.Learn More
A remote video assistance software used in smart glasses that allows both the technician and the expert to communicate hands-free to perfectly solve any incident.Learn More
Step-by-step guidance software with AI and AR for error prevention ensures full traceability during any inspection, assembly or maintenance task.Learn More