CASE STUDY

Trèves

How we helped Trèves with training and process improvement

Automotive

France

2020 – today

Remote Eye

The challenge

Founded in 1836, Trèves is a recognised supplier to the automotive industry, specialised in vehicle interiors and acoustic environments. The group employs 4,000 people in 24 plants across 16 countries.

Trèves needed to connect with its plants immediately to solve corrective and predictive maintenance problems. Distance made this slow: teams had to wait for the person in charge to travel to the plant before the problem could be fixed.

The solution

Trèves deployed Remote Eye, a software solution for smart glasses, tablets and PCs that shares information between on-site operators and support departments.

Remote Eye assists Trèves users in difficult tasks and maintenance operations. It makes real-time data available and gives experts a close view of the remote situation at all times.

Immediate connection with plants worldwide
Less time lost in corrective and predictive maintenance
Lower travel costs
Real-time data shared between operators and support

Products used

Results

Trèves can now support its plants remotely as soon as a problem appears, instead of waiting for an expert to travel. This reduces travel costs and the delays in corrective and predictive maintenance across its international network of plants.

4,000

employees

plants

countries

Trèves has factories around the world and employs over 4,000 people. It needed to be able to connect immediately to its factories to resolve any corrective or predictive maintenance issues. However, the distance made it impossible to solve problems immediately, as they had to wait for the manager to arrive to solve the problem.

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