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Guide every technician step by step, with AI and AR

Process Eye turns your inspection and maintenance procedures into guided workflows on smart glasses, phones and tablets: hands free, fully traceable, and checked by AI as the work happens.

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They already work with Process Eye
THE PROBLEM

What does it solve?

Artificial Intelligence ensures the correct execution of tasks

It uses our Artificial Intelligence engine with image recognition to verify the correct execution of the most critical steps of a task.

Gain full traceability of maintenance and inspection activities

Get visual evidence of the correct execution of tasks and save all data and reports in your ERP, CRM, CMMS management systems.

Save by accelerating the autonomy of new technicians and operators

Train your operators to accelerate their training and guide your beginner technicians to ensure their efficiency and full autonomy.

How it works?

  1. Build the procedure onceSteps, photos, checks and values, in the web editor, without code.
  2. The technician follows it hands freeOn smart glasses, phone or tablet, online or offline, one step at a time.
  3. Every step leaves evidencePhotos, voice notes, readings of counters and codes, checked by AI as the work happens.
  4. The report writes itselfSynced to the cloud or your servers and pushed to your ERP, CMMS or CRM.
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We implement Process Eye in your company

Onboarding

A tailored demo and guided activation, from sign-up to first real task.

Customer Success Program

An implementation plan built around your goals, with a team that follows it through.

Flex Support 24x7

Our Customer Care team, reachable 24x7 for any question or incident.

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Powerful features

Digital instructions and inspections tailored to your processes, on any device, with the evidence and the report done for you.

Use it on any device

Mobiles, computers, tablets and smart glasses.

Also works offline

Run it with or without an internet connection.

Automatically monitors performance with Artificial Intelligence

Machine learning checks that critical steps are done right.

Write without typing: your Voice to Text comments

Dictate your comments; they are transcribed into the report.

Recognises text, codes and counters with Artificial Intelligence

Reads text, digital counters, QR codes and barcodes.

Available in the cloud or on your servers

On our cloud, installed on your own servers, or in a private network with no internet access.

API integration with your ERP and CRM

Fully or modularly integrable via API with Salesforce, SAP, Oracle or Microsoft Dynamics.

ADD-ONS

Extend Process Eye

Two add-ons that build on Process Eye. Same platform, same account.
PROCESS EYE ADD-ON

AI Technical Assistant

Your manuals, procedures, reports, diagrams and drawings, answered on the shop floor: by text or voice, on smart glasses too, always with the source.

We structure your documentation for precise answers. No hallucinations, any number of documents, different answers per role, on your own servers if you want, integrated with your ERP, CMMS or CRM.
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PROCESS EYE ADD-ON

Object Detection

Computer vision trained on your own parts and tools: it detects, locates and counts objects in the live video and verifies each critical step of a procedure, an assembly or an inspection, before the operator moves on.

Runs on smart glasses, phones and tablets, works offline, and logs every check with its photo in the report.
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Works with the leading smart glasses

RealWear, Vuzix, Epson, Rokid and more — buy them ready to use with Process Eye at our shop.
VISIT THE SHOP
CASE STUDIES

See how our customers handle it

Learn how our clients use Process Eye to guide their teams.

How we helped Rob Surgical on their Remote Maintenance & Validation

Rob Surgical Process eye
Rob Surgical faced high service costs and equipment downtime due to a lack of remote oversight. They struggled with complex manual maintenance, limited visibility into how customers treated sensitive gear, and a reactive approach that failed to detect technical issues before they led to failure.
READ THE CASE STUDY

How we helped Ocado on their employee training in service and maintenance

Ocado wanted its staff to be trained to perform service and maintenance tasks in all countries where they operate. Ocado’s commitment is to provide their teams with an excellent selection of tools which are reliable, efficient and easy to use.
READ THE CASE STUDY

Security and Compliance

Encrypted data

TLS 1.2 in transit and AES-256 at rest.

Cloud Services

Hosted on AWS (SOC 1, SOC 2 type 2, SOC 3; ISO 27001, 27017 and 27018). On-premise also available.

Firewall

Intrusion detection and prevention with Trend Micro Cloud One, on top of AWS security and firewall.

Backups

Three backups a day, each one on servers from a different provider.

ISO 27001 and SOC 2

Wideum is ISO 27001 and SOC 2 certified: audited policies, procedures and controls.

GDPR compliant

Data processing agreements, EU hosting and the right to erasure, by default.

IN THEIR OWN WORDS

What our customers say

“This is a great contribution to our core activity. We needed to ensure business continuity by providing information to our underwriting and offering risk control services to our insured clients, and we couldn’t travel. As always, it’s about using the most powerful tools to meet the requirements and expectations of top-tier companies with highly demanding advisory service needs. This technology has been essential for continuing our activity with great benefits and efficiencies.”
Eduardo García Mozos
Global Risks Engineering Director

Do you want to know more?

Contact us to understand how we can help your business enjoy the power of assisted reality
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