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CASE STUDY
Cepsa

How we have helped MOEVE (CEPSA) improve their operations in hazardous areas

Oil & Gas
Spain, China & Brazil
2019 – today
Remote Eye

The challenge

Cepsa, founded in 1929, is Spain’s first private oil company and one of the 35 largest companies in its sector worldwide. In most of its facilities, work must take potentially explosive atmospheres into account. Deploying new technology as part of its digital transformation meant selecting devices compliant with safety regulations, so the first challenge was to find and test them.

The second challenge was change management: how to introduce these devices into the facilities. Identifying early adopters inside the company who could help bring in new ideas and technology was key.

The solution

Wideum helped Cepsa define the hardware and software requirements needed to build the right solution. In a second phase, Wideum delivered the necessary customisation and carried out all tests before the final deployment.

End-user training and support were critical for a smooth rollout and cleared any doubts about missing elements. Wideum listened to Cepsa’s experience and suggestions throughout and designed improvements to the whole solution.

  • Remote inspections in hazardous areas
  • Devices compliant with safety regulations
  • Remote support for agents in distant locations
  • Access extended to other business units

Products used

Results

Cepsa now carries out inspections remotely in hazardous areas with an easy-to-use solution. It saves more than €2.6 million per year by reducing equipment downtime, helps its suppliers save more than €355k per year in avoided travel, and can extend access to other business units.

€2.6M+

yearly savings from reduced equipment downtime

€355k+

yearly supplier savings in avoided travel

Remote Expertise is a complete tailor-made solution, designed by Wideum and Moeve to empower field workers with innovative technology which improves their day-to-day activities, getting them ready for the future.

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