Productos
Software
Hardware
Soluciones
Industrias
col
col
col
Productos
Software
Hardware
Soluciones
Industrias
col
col
col
Productos
Software
Hardware
Soluciones
Industrias
col
col
col
Wideum's assisted reality solutions help field service teams transform into value-added creators
Our clients leverage remote support as an additional source of revenue. Ask us how they do it. Monetize Remote Assistance and Save on Your After-Sales Service: 
Have your technicians remotely view the machine from the perspective of on-site technicians, eliminating the need for costly and unproductive travel. This allows for a more efficient and cost-effective technical team.Calculate ROI and savings of remote assistance:
Provide step-by-step instructions and training in the field to reduce error rates. Take still images and video for inspection and quality. Enable the creation of digital records with preset workflow programming, ensuring every step is completed in the correct sequence.
Our HELPDESK solution offers companies a professional chat platform designed specifically for business communication, resembling the familiar interface of WhatsApp but tailored for a distraction-free environment. This innovative multi user tool enables teams to collaborate seamlessly, ensuring that conversations remain focused on productivity and problem-solving.
HELPDESK = chat + translator + ticketing + reporting
The best support for your customers is to provide them with a skilled field service to solve their equipment and maintenance problems.
Remote video support software with AI and AR to connect on-site technicians with support departments, running on PCs, mobiles, tablets and smart glasses.
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Step-by-step guidance software with AI and AR for error prevention ensures full traceability during any inspection, assembly or maintenance task.
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