Get your video assistance software, Remote eye, now with simultaneous multilingual VOICE TRANSLATOR.


Engineered Specifically for Logistics & Field Service

Rokid specializes in the research and product development of Assisted Reality and Artificial Intelligence. It provides the optimale user experience, superior products, and robust enterprise solutions.

Discover Rokid

Rokid is a product-oriented platform company dedicated to human-computer interaction. As the Pioneer of AR, Rokid is devoted to the R&D of hardware and software products of AR headsets.

Smart Glasses Free Trial

Rokid Products

Consult us to find the most suitable Rokid headset for your business

Why Rokid?

Remote Collaboration

Empower your frontline workers by enabling them to livestream issues to remote experts, who can see everything and guide the workers through troubleshooting processes to get key equipment back online quickly.

Smart Inspection

AI-powered smart inspection automates tasks, uses computer vision to identify issues, and allows workers to compare IoT data to physical inspection data, increasing efficiency and accuracy.

Digital Workflows

Eliminate inefficiency from checking manuals and ensure tasks are conducted properly by keeping workflows and other important documents at eye-level whenever needed. Keep you workers’ hands free with voice activation technology to keep them safe while they work.



Time saved in troubleshooting


 hours saved




Better diagnosis

Get started

See how easy it is to set up your smart glasses and start using Wideum’s remote support software to improve your customer service

Process eye by Wideum

Step-by-step guidance software with AI and AR for error prevention ensures full traceability during any inspection, assembly or maintenance task.

Remote eye by Wideum

In this brief animated tutorial you can learn Remote eye's features and benefits in less than one minute. Take a look at the powerful functionality that Remote eye provides in conjunction with smart glasses or mobile phones.
"Wideum is our technology partner, thanks to their excellent product innovation and most importantly, their flexibility to adapt the solution to our requirements, fast responsiveness and continuous support.”

Javier Arce

Strategic Alliances and Innovation

"We believe in a bright future for remote service technology, especially for companies like Cepsa for which safety is the cornerstone of their operations, and for which, until very recently, there was no technology in the market that would allow to perform this kind of activities at our industrial facilities. Thanks to Remote Expertise now it is possible".

Javier Arce

Strategic Alliances and Innovation