Connect Realwear Navigator 500/520 to the Internet

QR code

spelling password

OPTION 1. Using the QR code from the RealWear website:

1. Go to https://realwear.setupmyhmt.com/configure/wifi

2. Enter the details of the Wi-Fi connection you want to access and click “GENERATE BARCODE”. 

Note: The second field asks for your network security type. In most cases, it’s the “WPA/WPA2 PSK” option.

qr

 

This will generate a QR code which, when scanned with the smartglasses, will automatically connect to the network.

3. Turn on your smartglasses and go to the main menu using the voice command “Return to Home.”

 

Then, go to “My Apps.”

4. Tilt your head horizontally to navigate the menu options.

 

Say “Settings” to open the QR code reader.

5. Scan the QR code and you will be connected to the Internet.

OPTION 2. Connect your smartglasses to the internet directly from the smartglasses:

1. Say ‘My programs’

2. Say ‘Settings’

3. Say ‘Network & Internet’

4. Say ‘Internet’

5. Say “SELECT ITEM #” and the number that appears to the left of the connection you want to connect to, for example: “Select item 4”.

 

To scroll up or down, say “Page Up” or “Page Down”.

6. Enter the password by spelling it out using the words that appear below each letter.

If you want to write “abc”, you have to say “alpha, bravo, charlie”.

 

Say “Capital”, “Number”, or “Symbol” to display other character types.

7. When you have finished entering the password, say “Accept” and then “Connect”.

 

You should now be connected to the Internet.

8. When you turn on the smartglasses, you should see the home screen or Remote Eye open automatically.

 

If you see the home screen, say “Remote Eye” to open the assistance software.

9. When you open Remote Eye, you should see a screen like this. You’re now ready for an expert to call you.

  • If the screen displays “Disconnected,” it means the glasses are not connected to the internet.

  • If the screen displays four red numbers, it means the glasses are not linked to an expert account. Send the four-digit code to the expert to link your device.

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