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News and insights

Technology, market analysis and customer stories about remote assistance, smart glasses and hands-free processes, written by the Wideum team.

Every article here is written by the engineers and the field team who install Remote Eye and Process Eye, so the examples come from real machines, real plants and real service calls. Use the filters above to go straight to technology, market analysis, customer use cases or company news.

Technology
Featured

The present of remote service technology

Is smart glass technology here to stay? We think we’ve got the answer to that question. In the realm of industrial machinery, understanding when and why a problem occurs has a profound effect on

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