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News and insights

Technology, market analysis and customer stories about remote assistance, smart glasses and hands-free processes, written by the Wideum team.

Every article here is written by the engineers and the field team who install Remote Eye and Process Eye, so the examples come from real machines, real plants and real service calls. Use the filters above to go straight to technology, market analysis, customer use cases or company news.

fears of adopting-remote assistance technologies
Technology
Featured

Navigating Concerns: Addressing Common Fears About Remote Assistance Technology with Wideum

At Wideum, we understand that transitioning to remote assistance technology can raise several concerns for businesses. Questions about data security, implementation costs, employee comfort, and system integration are common among potential users. In this

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top industries using remote assistance
Technology

Top Industries Adopting Smart Glasses for Remote Assistance in 2025

Industries are constantly seeking innovative ways to improve efficiency, reduce costs, and enhance safety, and smart glasses have emerged as

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Augmented Connected Worker
Technology

Wideum empowers the augmented connected workforce revolution

The emergence of Augmented Connected Worker (ACW) and Augmented Connected Workforce (ACW) technologies is transforming the way businesses operate. As

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trends remote assistance
Technology

TOP 5 Trends of Remote Assistance Software Solutions for B2B in 2025

In 2025, remote assistance software has become a critical tool for B2B companies to streamline operations, deliver exceptional support, and foster strong

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oil and gas remote assistance and smart glasses solutions
Technology

Challenges in the Oil and Gas Industry and How Remote Assistance and Smart Glasses Solve Them

The oil and gas industry is one of the most critical sectors in the global economy, providing the energy that

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AR versus VR mobile phone
Technology

Augmented Reality vs. Virtual Reality: Which is Better for Video Remote Connections?

Augmented Reality vs. Virtual Reality: Which is Better for Video Remote Work? In the ever-evolving landscape of industries, the integration

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downtime industry
Technology

Unplanned Downtime: The $400 Billion Challenge and How Industry Leaders Are Tackling It

Downtime in manufacturing and industry is a significant issue that can lead to substantial financial losses and operational disruptions. According

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remote assistance for oil and gas industry
Technology

How Are Smart Glasses and Remote Assistance Transforming On-Site Support in Industry?

Remote assistance software integrated with smart glasses has revolutionized industrial operations by enabling hands-free, real-time collaboration between field technicians and

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co2 calculator companies footprint
Technology

Measure and Reduce Your Carbon Footprint with Our Free CO2 Calculator

Wideum’s CO2 calculator helps businesses measure the carbon footprint of their travel activities and provides insight into the potential reduction

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