Get your video assistance software, Remote eye, now with simultaneous multilingual VOICE TRANSLATOR.

TRY IT FOR FREE
NEWS

News and insights

Technology, market analysis and customer stories about remote assistance, smart glasses and hands-free processes, written by the Wideum team.

Every article here is written by the engineers and the field team who install Remote Eye and Process Eye, so the examples come from real machines, real plants and real service calls. Use the filters above to go straight to technology, market analysis, customer use cases or company news.

emergency-training-using-smart-glasses-and-remote-assistance
Technology
Featured

Remote Emergency Training on the High Seas: The CSIC Case Study for AR-Guided Lifesaving

Pivotal industry and engineering research confirms the irreversible shift towards digitized, knowledge-intensive field services. This validation highlights that traditional, slow on-site support models are rapidly being replaced by technologies that leverage real-time visual collaboration

Read the article
unlock remote assistance features
Technology

Unlocking Efficiency with Remote Assistance Software. TOP 10 features that will make your company’s activity more productive

The ability to provide support and collaborate effectively from different locations is more important than ever. Remote assistance software has

Read more
savings asistencia remota
Technology

The hidden cost savings of remote assistance: Why it’s a game-changer for your business

When it comes to implementing new technology, especially remote assistance software solutions, one of the most common concerns we hear

Read more
choosing smart glasses
Technology

Choosing the right smart glasses for your technicians: FAQ guide

Smart glasses have become an essential tool for industries looking to enhance productivity, improve operational efficiency, and empower their technicians

Read more
Remote Helpdesk B2B chat
Technology

10 frequent questions about B2B helpdesk software solutions

Understanding B2B helpdesk software solutions is essential for businesses aiming to enhance their customer support and operational efficiency. Here are

Read more
helpdesk
Technology

Introducing Remote HELPDESK: Transforming B2B Chat Support

We are thrilled to announce the launch of Remote HELPDESK – a game-changing solution designed to take remote assistance to

Read more
cybersecurity remote assistance
Technology

Cybersecurity and Remote Assistance: Ensuring Security in the Digital Age

Protecting sensitive data and ensuring secure communications are essential to maintaining customer trust and meeting the strictest security standards. In

Read more
downtime remote assistance
Technology

Reducing Downtime in Industries: The Impact of Remote Assistance Solutions

Downtime poses a significant challenge, particularly for sectors such as oil and gas, automotive, chemicals, and manufacturing. When equipment fails, the repercussions

Read more
AI industries
Technology

Harnessing AI: Revolutionizing Industries from Automotive to Oil& Gas

Artificial Intelligence (AI) is fundamentally altering the landscape of various industries, driving unprecedented levels of efficiency and innovation. In sectors

Read more

Do you want to know more?

Contact us to understand how we can help your business enjoy the power of assisted reality.

Contact us