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News and insights

Technology, market analysis and customer stories about remote assistance, smart glasses and hands-free processes, written by the Wideum team.

Every article here is written by the engineers and the field team who install Remote Eye and Process Eye, so the examples come from real machines, real plants and real service calls. Use the filters above to go straight to technology, market analysis, customer use cases or company news.

ROI calculator
Technology
Featured

Expand your support team without increasing headcount by remote assistance. Use our online ROI calculator and find your savings

The use of remote assistance software has become a significant driver of cost savings for companies, especially by allowing them to reduce their reliance on large field teams. Businesses can now optimize support functions,

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Connected Worker
Technology

Empowering the Connected Worker: Revolutionizing Efficiency with Smart Glasses and Video Assistance Software

A connected worker is a key asset in today’s industrial landscape, leveraging technology to bridge communication gaps between field operations

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smart glasses for industrial use history
Technology

History and Industrial Use of Smart Glasses with Remote Assistance Software

Smart glasses have evolved significantly since their inception, transitioning from experimental technology to practical tools widely used in various industries.

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visual technical assistance oil gas mining industries
Technology

Enhance Industrial Efficiency with Visual Technical Assistance Software and Smart Glasses

The Power of Visual Technical Assistance Software Visual technical assistance software provides real-time, augmented support to technicians and engineers in

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reducir huella carbono
Technology

How can remote inspection reduce your carbon footprint?

Remote inspection helps companies reduce their carbon footprint. Next, we will tell you how this contribution of remote assistance resources

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voice translator real time
Technology

New Remote eye functionality solves language limitations: live voice translator

Remote assistance is a tool that continues to gain more relevance when companies bet on implementing technologies that allow them

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differences between virtual, augmented and assisted reality
Technology

Do you know the difference between virtual reality, augmented reality and assisted reality?

Talking about technology is synonymous to agility and solution, but when the concepts and their fields of application are not

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benefits of implementing remote assistance
Technology

What are the top 10 benefits of implementing Remote Assistance?

The ideal dream of every company is to avoid the dreaded stoppages of its own operations or those of its

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Apple smart glasses
Market · Technology

The Dawn of a New Era: Apple’s Vision Pro and the Future of Remote Assistance

Are you as thrilled as I am with Apple’s announcement of their latest groundbreaking technology? The Vision Pro, an amalgamation

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