Get your video assistance software, Remote eye, now with simultaneous multilingual VOICE TRANSLATOR.

NEWS

News and insights

Technology

Technology, market analysis and customer stories about remote assistance, smart glasses and hands-free processes, written by the Wideum team.

Every article here is written by the engineers and the field team who install Remote Eye and Process Eye, so the examples come from real machines, real plants and real service calls. Use the filters above to go straight to technology, market analysis, customer use cases or company news.

wideum iso27001
Technology · Wideum's news

3 benefits of ISO 27001 certification

3 benefits of ISO 27001 certification ISO 27001 is the only auditable international standard that defines the requirements of an

Technology

Customer satisfaction with AR technology

Customer satisfaction is a critical element of overall business success: it doesn’t just impact your business’ bottom line, it also

Technology

The present of remote service technology

Is smart glass technology here to stay? We think we’ve got the answer to that question. In the realm of