REMOTE EYE · PROCESS EYE ADD-ON

Detect, locate and count objects with AI, in real time

The computer-vision add-on for Remote Eye and Process Eye: it recognises specific items in live video, photos and recordings, counts them and checks that every critical step of an assembly or inspection is done right. Trained with tens of images, not thousands.

Try Object Detection for 15 days:

They already work with Wideum

HOW IT FITS

Object Detection extends Remote Eye and Process Eye

Remote Eye brings the expert’s eyes to the call and Process Eye guides the technician step by step. Object Detection adds a third pair of eyes: a model trained on your own parts that watches the camera feed and confirms what is there, how many, and whether the step was completed. Same users, same license, same security, on our cloud or on your own servers.

Detects

Locates and classifies specific items in an image or a video, live.

Counts

Objects counted in real time and in photos or videos.

Verifies

Confirms that each critical step of an assembly or inspection is correctly executed.

More than a camera

Real-time detector on live video from smart glasses, phone or tablet.
Real-time object counter.
Also on photos and recorded video.
Complex images recognized with minimal effort.
Tens of images and a couple of videos are enough to train the model.
Verifies that each critical step is correctly executed.
Alerts when something is missing or wrong.
On our cloud or on your own servers.

What it solves on top of Remote Eye and Process Eye

A missed step nobody noticed

One bolt short, one guard not fitted: the error surfaces days later, on the customer’s site.

Counting by hand, twice

Parts, boxes, fasteners: counted, recounted and still wrong at the end of the shift.

Months to train a vision model

Classic computer vision needs thousands of labelled images and a data team before it detects anything.

How it works

We train the model on your partsA few dozen photos and a couple of videos of the real items, taken on site.
The camera watches the workOn smart glasses, phone or tablet, in a Remote Eye call or a Process Eye step: it detects, locates and counts in real time.
Every critical step is confirmedOK or not OK, logged in the report; if it fails, the step is blocked and an expert can join the call.

Object Detection features

A trained eye on the camera: it detects, counts and verifies.

Real-time object detection

Detects, locates and classifies specific items in live video.

Counts objects in real time

Parts, boxes or fasteners counted live and in photos or videos.

Works on photos and recorded video

Analyse a batch of images or a recording, not only the live feed.

Trained with tens of images, not thousands

A few dozen photos and a couple of videos are enough for complex items.

Verifies each critical step

Confirms that the assembly or inspection step was done right before moving on.

For steps where safety is at stake

Worth it where a mistake risks the installation, the people or the production.

We implement Object Detection in your company

Onboarding

A tailored demo and guided activation: we train the first model on your own parts with you.

Customer Success Program

An implementation plan built around your process: we tune the thresholds and choose which steps are critical.

Flex Support 24x7

Our Customer Care team, reachable 24x7 for any question or incident.

Security and Compliance, inherited from the platform

Object Detection runs on the same platform as Remote Eye and Process Eye, with the same hosting, the same encryption and the same certifications. Your images and models stay yours, on our cloud or on your own servers. See Remote Eye for the full picture.

Encrypted data

TLS 1.2 in transit and AES-256 at rest.

Cloud Services

Hosted on AWS (SOC 1, SOC 2 type 2, SOC 3; ISO 27001, 27017 and 27018). On-premise also available.

Firewall

Intrusion detection and prevention with Trend Micro Cloud One, on top of AWS security and firewall.

Backups

Three backups a day, each one on servers from a different provider.

ISO 27001 and SOC 2

Wideum is ISO 27001 and SOC 2 certified: audited policies, procedures and controls.

GDPR compliant

Data processing agreements, EU hosting and the right to erasure, by default.

IN THEIR OWN WORDS

What our customers say

“The smart glasses with Remote Eye software allow connection with an expert, who can see in real time what the mechanic is observing through the glasses. This facilitates two-way communication between the expert, who is in front of his computer, and the technician, who is diagnosing the unit on the machine. Through this technology we can offer our customers much more efficient repairs and our technicians much more direct advice from the central office.”

Juan Pablo Almagro

Product specialist and trainer

“Thanks to this solution, we provide our professionals with an alternative that manages to reduce the overall time spent on maintenance activities in plants and production inspections by 20%. As highlighted by the oil company, the implementation of this system also allows for ‘cost and time reduction,’ and increases the safety of personnel by minimizing physical access to any potentially dangerous installation.”

Javier Arce

Green Hydrogen Projects Contracts and Supplies Manager

“In our line of business, collaboration and effective communication are essential. By implementing this new technology, we can guide our customers and partners, thereby maximizing quality and biosecurity. It also has the added benefit of being a much more sustainable practice, saving us quite a lot of travel. It allows us to work smarter and get stronger together.”

Torur Jacobsen

In-Farm Solutions Manager

“Traditionally, technical service support to customers across different countries and continents involves several travels, contributing to higher carbon footprints. The RemoteEye solution, allows us to overcome geographic barriers by reducing travel significantly.”

Mads Ulrik Petersen

Spare Parts Manager