{"id":14918,"date":"2022-07-25T09:40:42","date_gmt":"2022-07-25T08:40:42","guid":{"rendered":"https:\/\/wideum.com\/automotive\/"},"modified":"2026-07-12T17:02:23","modified_gmt":"2026-07-12T16:02:23","slug":"automotive","status":"publish","type":"page","link":"https:\/\/wideum.com\/en_us\/automotive\/","title":{"rendered":"Automotive"},"content":{"rendered":"\t\t
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Automotive<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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Efficient work processes and remote assistance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tStreamline your operations and empower your technicians with remote expert guidance, reducing costs and increasing repair efficiency.\r\n<\/br><\/br>\r\nTry our remote assistance software and the smart glasses: \t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tSOFTWARE FREE TRIAL<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Digital Transformation for Automotive Industry Leaders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tWideum\u2019s assisted reality solutions help all players in the automotive industry to improve their workforce\u2019s efficiency with remote assistance and easy-to-follow procedures.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\"on-site<\/div>

Uninterrupted production<\/h3>

When production stops due to machine failure, on-site technicians need immediate support to resume production.\r\nTo mitigate unexpected failures and resume production, you can support them with immediate remote expert assistance.<\/p><\/div>

\"Field<\/div>

Training<\/h3>

Field technicians do not always have the latest knowledge for machine installation, inspection and maintenance procedures. Remote collaboration tools allow them to learn and be guided by a remote expert, with documents, video or text messages.<\/p><\/div>

\"reduce<\/div>

Operational costs<\/h3>

Wideum\u2019s solutions enable offsite supervisors to remotely view the plant or car workshop, which eliminates the need for costly travel and unproductive time. Complex car repairs or maintenance are made more efficient by live video conferencing and workflow procedures.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Solve complex car breakdowns<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Seat\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\tWhen a specialist was needed from headquarters to assist with complex vehicle breakdowns, SEAT’s dealership workshops struggled to resolve the issues. The main challenge was diagnosing and fixing these vehicle problems remotely and\r\nefficiently. Previously, it took a long time to resolve a case, with technicians often taking one to two months to arrive on-site.\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tREAD THE CASE STUDY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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How we helped KUKA compete against local suppliers<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\tKuka has hundreds of robotics machines throughout Spain. When failures or damage happens, their service and maintenance personnel are required to travel to the sites in order to fix them. So that they enjoy a high level of customer satisfaction and remain competitive in the countries where they operate, Kuka must always provide their customers with very efficient technical service.\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGet Case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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How we helped Tr\u00e8ves with training and process improvement <\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\tTr\u00e8ves has factories around the world and employs over 4,000 people. It needed to be able to connect immediately to its factories to resolve any corrective or predictive maintenance issues. However, the distance made it impossible to solve problems immediately, as they had to wait for the manager to arrive to solve the problem.\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGet a case study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t
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How can we help?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tThe best support to your customers is to provide them with a field service that is empowered to solve their equipment issues and maintenance\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\"remote<\/div>

Remote video support software with AI and AR to connect on-site technicians with support departments, running on PCs, mobiles, tablets and smart glasses.<\/p>Learn More \u2013 Remote Eye<\/span><\/a><\/div>

\"Process<\/div>

Step-by-step guidance software with AI and AR for error prevention ensures full traceability during any inspection, setup or maintenance task.<\/p>Learn More \u2013 Process Eye<\/span><\/a><\/div>

\"Picking<\/div>

Voice-guided picking on smart glasses: the pick list in your line of sight, both hands free and every line confirmed by voice or by scanning, integrated with your WMS \/ ERP.<\/p>Learn More \u2013 Picking Eye<\/span><\/a><\/div>

\"Remote<\/div>

A professional chat platform between your workshops, dealers and plants: a ticket with photos and video reaches the brand's technical department, so no repair waits on an unanswered phone call.<\/p>Learn More \u2013 Remote Helpdesk<\/span><\/a><\/div>

\"Remote<\/div>

Your expert takes control of the diagnostics laptop or the line HMI: reprogramming, parameter changes and error logs handled from the technical department, with the car still on the lift.<\/p>Learn More \u2013 Remote Desktop<\/span><\/a><\/div>

\"AI<\/div>

Answers from your own repair manuals, technical bulletins and past work orders: the technician asks in plain language and gets the procedure and the exact figure without leaving the bay.<\/p>Learn More \u2013 AI Technical Assistant<\/span><\/a><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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IN THEIR OWN WORDS<\/h6>\t\t\t\t<\/div>\n\t\t\t\t
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What our customers say<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t“The smart glasses with Remote Eye software allow connection with an expert, who can see in real time what the mechanic is observing through the glasses. This facilitates two-way communication between the expert, who is in front of his computer, and the technician, who is diagnosing the unit on the machine. Through this technology we can offer our customers much more efficient repairs and our technicians much more direct advice from the central office.”\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\tJuan Pablo Almagro\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tFinanzauto Product specialist and trainer\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Do you want to know more?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\tContact us to understand how we can help your business enjoy the power of assisted reality\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Automotive Efficient work processes and remote assistance Streamline your operations and empower your technicians with remote expert guidance, reducing costs and increasing repair efficiency. Try our remote assistance software and the smart glasses: SOFTWARE FREE TRIAL SMART GLASSES FREE TRIAL Digital Transformation for Automotive Industry Leaders Wideum\u2019s assisted reality solutions help all players in the […]<\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-14918","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wideum.com\/en_us\/wp-json\/wp\/v2\/pages\/14918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wideum.com\/en_us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wideum.com\/en_us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wideum.com\/en_us\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/wideum.com\/en_us\/wp-json\/wp\/v2\/comments?post=14918"}],"version-history":[{"count":0,"href":"https:\/\/wideum.com\/en_us\/wp-json\/wp\/v2\/pages\/14918\/revisions"}],"wp:attachment":[{"href":"https:\/\/wideum.com\/en_us\/wp-json\/wp\/v2\/media?parent=14918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}