Customer satisfaction with AR technology

Customer satisfaction is a critical element of overall business success: it doesn’t just impact your business’ bottom line, it also impacts employee morale and customer retention. About 70% of customers who take their business elsewhere do so because of poor after-sales service and lack of human interaction, according to various studies. Satisfied customers work more […]

The present of remote service technology

Is smart glass technology here to stay? We think we’ve got the answer to that question. In the realm of industrial machinery, understanding when and why a problem occurs has a profound effect on your bottom line. Remote system monitoring provides a consistent solution to track equipment functioning and collect valuable performance data. When a […]