A bright future for remote service technology
The Mobile World Congress (MWC) in Barcelona is the world’s largest event in the mobile technology industry aimed at professionals in the sector. Every year, the MWC brings the latest in innovations and technology from more than 2,000 leading companies and organizes an extensive, high-quality conference programme. Wideum wouldn’t dare miss this exclusive opportunity, and […]
Remote assistance from Wideum powers MAQcenter / Okuma installation
Remote assistance in the installation of CNC machinery in the metal working industry. How do you install a double column turning center from Okuma at a customer in the quickest and most reliable way? The collaboration between MAQcenter, Okuma and Wideum produced a best practice case study in the installation of a large-capacity machine in […]
Remote Eye distribution in Denmark with Innomize
HARDI International A/S is an international group whose basic idea is to meet the user’s requirements for quality products which ensure efficient, punctual and accurate use of crop protection products. The company has its own training center (HARDI Academy) which hosts an International Service Seminar in Denmark every year for its subsidiaries, dealers, importers and […]
Keysight case study
Keysight Technologies (NYSE: KEYS) is a leading technology company that helps enterprises, service providers and governments accelerate innovation to connect and secure the world. Keysight’s solutions optimize networks and bring electronic products to market faster and at a lower cost with offerings from design simulation, to prototype validation, to manufacturing test, to optimization in networks […]
New corporate identity
It is generally admitted that good branding increases the value of a company, providing employees with a purpose, and customers with trust. Having a strong brand impacts your business in three ways: First, branding improves recognition. A professional logo design should be simple enough to be memorable, but powerful enough to give the desired impression […]
Customer satisfaction with AR technology
Customer satisfaction is a critical element of overall business success: it doesn’t just impact your business’ bottom line, it also impacts employee morale and customer retention. About 70% of customers who take their business elsewhere do so because of poor after-sales service and lack of human interaction, according to various studies. Satisfied customers work more […]
Gafas inteligentes junto a realidad aumentada
Las gafas inteligentes son los dispositivos portátiles que prometen mayores beneficios para las aplicaciones en la industria. Combinados con la realidad aumentada, ofrecerán una mayor eficiencia y harán que se produzcan menos errores. Los “wearables” también se han afianzado desde hace mucho tiempo en los negocios. Se depositan grandes expectativas en los asistentes electrónicos en […]
The present of remote service technology
Is smart glass technology here to stay? We think we’ve got the answer to that question. In the realm of industrial machinery, understanding when and why a problem occurs has a profound effect on your bottom line. Remote system monitoring provides a consistent solution to track equipment functioning and collect valuable performance data. When a […]